About Us
Cx Innovative Solutions
Founded by Jester and April in 2019, we began working as freelancers with a work-from-home setup. Driven by our dedication to revolutionizing virtual support and meeting the growing demand for excellence, we started building Cx Innovative Solutions and commenced our journey in home-based freelancing in 2015.
CxIS – offers outsourcing services powered by information technology. We cover a wide range of areas, including lead generation, sales and customer support, financial accounting, chat and email support, procurement, medical billing, transcription services, Real Estate VA and content creator.
Cx Innovative Solutions is a leader in managing business processes for companies in the United States, United Kingdom, Canada, Australia, India, and beyond. We combine our expertise in BPO, KPO, RPO, IT, and analytics across various industries to offer a wide range of services. Our team ensures the most competitive rates in the market while delivering quality results.
We understand the importance of efficiency and flexibility. That’s why we offer competitive pricing with options for both part-time and full-time support, and our team works according to your time zone to ensure seamless communication and availability.
Our team consists of highly skilled professionals with deep expertise in their fields. With experience across various industries, we understand the unique challenges businesses encounter, allowing us to offer tailored solutions that meet your specific needs.
Company Principles
C - Creativity & Colaboration
We thrive on creativity, crafting unique and engaging ideas and great achievements come from working together and leveraging each other’s strengths to deliver the best solutions.
X - Client eXperience
We elevate every interaction by focusing on delivering superior clients experiences that build loyalty and drive engagement
I - Integrity
We operate with integrity, making decisions that align with our ethical values, even when no one is watching.
S - Strategic Impact
We believe in strategic marketing—every move is intentional, supported by data, and aimed at achieving clear, measurable outcomes
Meet our Founders
Jester Moonsoor
Chief Executive Officer
As the founder of Cx Innovative Solutions, I bring a wealth of experience shaped by my diverse cultural background and extensive work in Asia’s emerging economies, including Hong Kong, Vietnam, and the Philippines. My journey has provided me with invaluable insights into the complexities of these dynamic markets.
With a solid foundation in IT, I have effectively navigated various challenges and seized opportunities, which have sharpened my expertise in the field. My strategic mindset, combined with a hands-on approach, has enabled me to develop efficient and productive systems that drive organizational success. I am committed to fostering innovation and excellence within my team and delivering exceptional value to our clients.
April Lynn
Chief Operating Officer
As the Chief Operating Officer at Cx Innovative Solutions, I leverage years of experience as an administrative assistant manager, focusing on operational efficiency and team success. Driven by integrity, I am dedicated to fostering a culture of trust and excellence within our organization. My primary goal is to ensure our clients receive innovative, top-tier solutions while upholding the highest ethical standards.
With a passion for continuous improvement, I actively work to optimize workflows and deliver exceptional results. By empowering our team to thrive, I strive to create an environment where creativity and collaboration flourish, ultimately enhancing our clients’ experiences and outcomes.
Meet the smart minds behind our professional excellence.
Windy
Cristine Ann
Irish Jean
Joel
